Contact
Contact Hygiene Maids of Dallas
One phone number, one email address, one office. Texting is usually the fastest route.
Call
(469) 904-0347
During office hours
Text
(469) 904-0347
Usually the fastest reply
Booking@hygienemaidsdallas.com
Same working day
Visit
3500 Oak Lawn AveSte 463
Dallas, TX 75219
Call ahead — it is an office
Office hours
| Monday | 9:00 AM – 6:00 PM |
|---|---|
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 4:00 PM |
| Sunday | Closed |
Cleaning visits are scheduled around these hours for homes. Commercial cleaning is frequently scheduled outside them — overnight and before-opening service is normal for offices, retail and restaurants.
What to include when you get in touch
For a home
- Bedrooms, bathrooms and levels
- Pets in the property
- When it was last cleaned thoroughly
- One-time visit or a schedule
- The date you have in mind
For a business
- Facility type and approximate size
- Restroom count
- Headcount or typical footfall
- Days per week and hours on site
- Any building access requirements
Reaching us
Four ways in, and what each one is good for
| Route | Best for | What to expect |
|---|---|---|
| Text | Moving a visit, adding a room, access changes, anything short | Reaches the same people as the phone line without waiting on hold |
| Call | Working out which service a property actually needs | Answered during office hours; messages left overnight are answered next working morning |
| Commercial briefs, floor plans, move-out checklists, anything with an attachment | Answered the same working day | |
| Book online | A residential visit where you already know the depth and the date | The booking page takes a few minutes and applies the recurring discount from the first visit |
If you are price-checking
Bathroom count, how long since the last thorough clean, and how often you want us move a residential number far more than square footage does. Have those three ready and one call is usually enough. The cost guide explains why.
If you are comparing companies
Ask us the same questions you ask everyone else — bonding, insurance, background checks, who turns up when your regular cleaner is off. Our own list of questions is published so you can use it on us.
Service area
Dallas and the Park Cities
Contact questions
What is the fastest way to reach you?
Text. It reaches the same people as the phone line and you do not have to wait on hold. Calls are answered during office hours; email is answered the same working day.
Do you answer outside office hours?
Messages left overnight or on Sunday are answered the next working morning. Cleaning visits themselves can be scheduled outside office hours where a business needs it — commercial work often happens overnight.
Can I visit the office?
It is an office rather than a storefront, so it is worth calling ahead. For most things, phone, text or email is faster than coming in.
Something was missed on my clean. What do I do?
If an area we cleaned is not right, contact us and tell us what needs attention. We return within 24 hours to address the cleaning concern at no additional cleaning charge, subject to the terms of the guarantee.
Do you charge for a quote?
No. Quotes are free and there is no obligation attached to one. For a home you can usually get a number over the phone; for a business premises we put the task list in writing first, because a commercial price without a scope beside it is not comparable to anyone else's.
Do I have to sign a contract for a recurring schedule?
No. Recurring schedules have no minimum term, no contract and no cancellation fee. Visits can be skipped or moved — we only ask for as much notice as you can reasonably give so the slot can be reallocated. The recurring discount applies for as long as the schedule runs and stops when it stops.
How do I skip or move a visit?
Call or text the office. Skipping one visit does not end a schedule or reset a discount, and there is no fee for moving a booking. If we have to move a visit ourselves — weather, illness or something outside our control — we offer the earliest alternative available.
Do you need me to be there to let you in?
No, and most customers are not. Access arrangements are recorded once — a key, a code, a lockbox, a front desk or a leasing office — and followed on every visit after that, so you never have to set it up twice. See do you need to be home during a cleaning for how that works in practice.
Which parts of Dallas do you cover?
The City of Dallas, plus the Town of Highland Park and the City of University Park. We do not cover the wider metroplex, and we would rather tell you that on the phone than quote a job we cannot staff properly.