It is a fair question to ask any cleaning company, because the answer varies. Some expect you to supply everything. Ours arrive with what the visit needs.
What comes with the team
- General purpose and neutral pH cleaners
- Bathroom products, including descalers for hard-water film
- Glass and mirror solution
- Degreaser for kitchen work
- Microfiber cloths, color-separated by area
- Mops, buckets, scrub pads and detail brushes
- A vacuum with a filtered bag or canister
- Gloves and any protective equipment needed
When your own products are the better choice
There are surfaces where the manufacturer's recommendation beats a general product, and situations where a household simply prefers something specific. Both are easy to accommodate.
| Situation | Why your product may be better |
|---|---|
| Natural stone counters | Marble, limestone and travertine need pH-neutral products. If your fabricator supplied one, we will use it |
| Sealed or oiled hardwood | Some finishes have a specified cleaner and using anything else voids the finish warranty |
| Allergy or sensitivity in the household | Fragrance-free or specific formulations, used consistently |
| Households with infants or pets | Where you have already chosen products you are comfortable with |
| Specialty appliance finishes | Some matte and coated stainless finishes mark with general products |
Cloth separation, and why it matters
Cloths are separated by area and never crossed. Bathroom cloths do not go near kitchen counters, and toilet cloths are separate again from the rest of the bathroom. This is not a marketing point — it is the single most basic control in cleaning, and it is why a team arrives with a stack of cloths rather than a bucket and a rag.
What we will not use
- Acidic products on natural stone, which etch it permanently
- Bleach on colored grout or fabric
- Abrasive pads on stainless, glass cooktops or acrylic tubs
- Steam on original hardwood
- Any product left out that we think will damage the surface it is intended for — we will say so rather than use it
Equipment questions people ask
We bring our own vacuum, but if you would rather we use yours — some households prefer it for allergy reasons, or because a particular floor needs a particular head — leave it out and say so. For hard floors we use flat mops with fresh pads rather than a string mop and a shared bucket, because reusing dirty water is the fastest way to leave a floor looking worse than it started.